North America COVID & Supply Chain Update

MEMPHIS, Tenn., USA – Thank you for continuing to work closely with us since the beginning of the pandemic. In early 2020, the pandemic turned the world upside down which required all of us to adapt to unpredictable challenges and threats to our business operations and make sure the decisions we were making protect our employees, their families, and our communities.

As we have all worked to keep up with the ever-changing landscape of supply chain, sourcing, pricing, manufacturing, distribution and doing business in general, we want to assure you that Buckman’s COVID-19 Global Task Force is closely monitoring the status of the Omicron outbreak and its potential adverse impact in North America and globally on both the health of our employees and the continuity of our supply chain.

Buckman’s manufacturing locations in North America as well as our international operations are fully operational receiving incoming shipments from suppliers, manufacturing per our forecasted demands, and making outbound shipments to customers. Buckman has redundant manufacturing in Canada and the US, along with clear stocking plans and staffing plans that have protected our supply chain thus far from disruptive COVID outbreaks and we believe will continue to do so. Buckman added a safety layer in the past several weeks reinstating restricted access to its facilities to essential workers in order to limit exposure to the fast-spreading Omicron variant. Although we cannot predict the future, we continue to count on our employees and our protocols to protect our supply chain, and our customers.

Further, Buckman’s suppliers are currently fully operational and meeting our current demand requirements with a few exceptions that we have communicated to those impacted customers. Our supply chain planning teams are collaborating daily with sales and customers to optimize our stock requirements, ensuring that we are updating our manufacturing schedules frequently, and adjusting to the changing needs of our customers.

Our procurement and logistics teams are communicating regularly with our suppliers and carriers to ensure that we have up to date, real-time information and to keep our sales force and customers informed of any potential changes or challenges that may adversely impact the continuity of our supply.

The health and safety of our employees and customers remains our top value and the number one priority globally. Buckman’s Global Task Force was founded with these three goals in mind: take care of our associates, take care of our customers, and protect and ensure Buckman’s business continuance. In addition, we adhere to and comply with all local, state and federal government laws as well as our customers’ guidelines for preventing the spread of the virus.

We remain committed to meeting your needs and expectations. Please contact your account manager if you have any questions.

We value and appreciate your trust in Buckman as we continue to work closely with you to protect and sustain not only our respective business but more importantly as we ensure all our employees remain safe and healthy.